Canon

Digital Transformation Manager

Christopher Brown

One X Tech delivered our vessel tracking system 2 weeks ahead of schedule. The solution now processes 50,000+ data points daily and reduced our manual reporting time by 70%. Their deep understanding of maritime technologies made them the perfect partner.

Bose

Technical Lead

Olivia Wilson

Our loan origination platform was delivered 3 weeks ahead of schedule, processing 10,000+ applications in the first month. We reduced manual processing time by 60% and improved approval accuracy. Their expertise in fintech development is exceptional.

Sunny Coast Collective

Technology Manager

Daniel Moore

One X Tech built our internal workflow automation system that now saves our team 200+ hours per month. The project was delivered on time and 15% under budget. Their engineering skills and commitment to quality exceeded our expectations.

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A company specific rewards platform that automates reward orders and provides a wide array of gifts and experience.

Rewarding Canon employees in a modern workplace.

Helping an Australian pyjama brand enhance their online presence, boost conversions, and showcase their unique, comfort-driven designs to stand out in a competitive market.

Elevating Australia's Pyjama Game

Creating a cohesive and engaging digital experience for Bose that strengthens brand identity, fosters community engagement, and drives higher e-commerce conversions.

Driving Conversions and Engagement

One X Group Pte. Ltd.

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Build the future with One X Group

Explore our comprehensive services focused on empowering enterprises through custom software development

Our Services

Discover our innovative solutions designed to transform your business operations

Our Solutions

Discover the key to software development success with the latest best practices and techniques

Insights

Bet on technologies that will work even years from now.

Our Technologies

Your new team's cross-industry knowledge will level up your project

Industries We Serve

Learn more about our other functions

Our Ecosystem

Learn more about the core values that drive our business and people to success

Get to Know us Better

Australia

One X Group

Transform customer engagement with intelligent 24/7 AI-powered assistance and multi-language support

AI Chatbot

Build powerful B2B marketplaces that connect buyers and suppliers with seamless transactions and intelligent matching

Marketplace

Transform customer relationships into revenue with intelligent CRM that adapts to your sales process

Leverage the power of JavaScript to build interactive and dynamic web applications.

JavaScript

Enhance your frontend development with TypeScript.

TypeScript

Harness the power of React to build dynamic and interactive user interfaces for your enterprise applications.

React

Take your frontend software engineering to the next level with Next.js.

Next.js

Leverage the power of Node.js to build scalable and efficient backend solutions for your enterprise applications.

Node.js

Optimize your frontend development workflow with Webpack.

Webpack

Enhance your frontend architecture with Module Federation and build scalable, modular applications.

Module Federation

Build scalable and efficient frontend applications using Nx Monorepo.

Nx Monorepo

Reliable infrastructure for building frontend software engineering and dashboard development projects.

Work with cloud experts who have implemented solutions across various industries.

Google Cloud

Leverage cloud solutions tested in enterprise environments with Azure expertise.

Microsoft Azure

Develop and deploy high-performance web applications with ease.

Vercel

We work across multiple sectors including financial services, government, real estate, healthcare, and enterprise technology. Our team has delivered solutions for leading enterprises and government agencies in Singapore.

What industries does One X Group specialize in?

We follow an agile methodology with bi-weekly demos and continuous feedback loops. This iterative approach ensures your solution evolves with your requirements and you have full visibility into progress at every stage.

How does your development process work?

Timelines vary based on scope and complexity. An MVP typically takes 8-12 weeks, while enterprise solutions may span 3-6 months. We provide detailed estimates after understanding your specific requirements.

What is your typical project timeline?

Yes, we provide comprehensive post-launch support including bug fixes, performance monitoring, security updates, and feature enhancements. Our team ensures your solution remains robust and up-to-date.

Do you offer ongoing support and maintenance?

Singapore businesses may qualify for up to 50% funding through EDG and PSG grants. We help you navigate the application process and structure your project to maximize grant eligibility.

Are there government grants available for my project?

We implement enterprise-grade security practices, code reviews, automated testing, and continuous integration. Our solutions comply with industry standards and regulations including PDPA and GDPR where applicable.

How do you ensure project quality and security?

Common questions about working with One X Group and our approach to delivering solutions.

FAQs

Our team works directly with you to boost your development speed and scale.

Scale up development

Identify areas for automation and improve efficiency so you can spend more time on what's important.

Improve a current system

We create human-centred designs focused on driving conversions and achieving business goals.

Accelerate Innovation

Launch your MVP at start-up speed with an expert team of designers and developers.

Launch Your MVP

Dedicated Support

Continuous Delivery

To deliver products of the highest quality, we follow the best practices that include code review, pair programming, test-driven development, continuous integration, and automated testing.

Let Your Customers Take the Reign

From AI automation to seamless integrations and scalable solutions, businesses are evolving. Discover innovations to optimize workflows and stay ahead.

What's Trending in AI Chatbot

Your customers get answers in seconds, not hours. Because waiting is so last decade.

Instant. Always.

3am inquiry? Handled. Holiday weekend? Covered. Your business is always on.

Never Sleeps

50+ languages. Zero awkward translations. Every customer feels at home.

Speaks Their Language

Gets smarter with every conversation. Like your best employee, but tireless.

Learns. Adapts. Improves.

Complex questions go to your team. Simple ones never do. Everyone wins.

Knows When to Hand Off

Engages at the perfect moment. Qualifies leads while you focus on closing.

Turns Visitors Into Customers

Your data stays yours. Bank-level encryption. Complete peace of mind.

Enterprise-Grade Security

CRM. Calendar. WhatsApp. Your existing tools, now supercharged.

Works With Everything

Every conversation. Handled beautifully.

Your Customer Service, Transformed

Most implementations are completed within 2-4 weeks, including customization, training, and integration with your existing systems.

How quickly can the AI Chatbot be deployed?

Our AI Chatbot uses advanced AI to handle complex, multi-turn conversations. For highly specialized queries, it seamlessly escalates to human agents.

Can the chatbot handle complex inquiries?

The system automatically detects the customer's language and responds accordingly. We support over 50 languages with high accuracy.

How does the multi-language support work?

Our AI Chatbot integrates with popular CRMs, property management systems, calendar tools, and messaging platforms including WhatsApp, Facebook Messenger, and website chat.

What integrations are available?

We work with your team to understand your specific offerings, processes, and FAQs. The AI is then trained on your content to provide accurate, brand-consistent responses.

How is the AI trained for my business?

The AI gracefully escalates to a human agent when it encounters questions outside its knowledge base. Your team receives full context of the conversation for seamless handoff.

What happens when the chatbot cannot answer a question?

Yes, the chatbot can be fully branded to match your website design, and its tone and personality can be customized to align with your brand voice.

Can I customize the chatbot appearance and personality?

Our dashboard provides real-time insights including conversation volume, resolution rates, customer satisfaction scores, popular topics, and conversion metrics.

What analytics and reporting are available?

Common questions about implementing our AI Chatbot for your business.

AI Chatbot FAQs

Instantly answer questions about property details, availability, pricing, and amenities with accurate, up-to-date information.

Property Inquiries

Automatically qualify leads by gathering essential information and routing high-potential prospects to your sales team.

Lead Qualification

Enable customers to schedule property viewings seamlessly, with automatic calendar integration and confirmation.

Viewing Requests

Handle common service inquiries about processes, documentation, and requirements without human intervention.

Service Questions

Communicate with customers in their preferred language, breaking down barriers and expanding your market reach.

Multi-language Support

Provide round-the-clock support to customers across all time zones, ensuring no inquiry goes unanswered.

24/7 Availability

Advanced NLP understands context and intent, delivering human-like responses that feel genuine.

Natural Conversations

Track conversation metrics, customer satisfaction, and conversion rates in real-time.

Analytics Dashboard

Build tailored conversation flows that match your business processes and brand voice.

Custom Workflows

Extract and process information from uploaded documents, forms, and images automatically.

Document Processing

Deliver consistent experiences across web, mobile, social media, and messaging apps from one platform.

Omnichannel Support

Access complete interaction history for context-aware responses and seamless handoffs to human agents.

Conversation History

Our AI-powered solution offers comprehensive features to enhance your customer service operations.

AI Chatbot Capabilities

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100+

Our clients achieve measurable business outcomes. From GIC to UOB, we have delivered enterprise-grade solutions that drive operational efficiency and competitive advantage.

We are a Software Development Company

Hear from businesses that have transformed their operations with our custom software solutions.

Our Clients' Success Stories

Solutions

Discover our innovative solutions designed to transform your business operations and enhance customer experiences.

Build the future with One X Group